We value the trust you place in Chatbot.ai. Our service is built to meet your requirements and provide consistent and quality support. Please read our refund policy carefully before subscribing to any of our plans.
Subscription and Cancellation:
The subscription to our services is charged on a token basis. There are no contracts and customers can cancel their subscription at any time.
No Refunds on Cancellation:
Please note that if you decide to cancel your subscription, no refund will be issued for the remaining period of your billing cycle. The service will continue to be available to you until the end of your current billing period. We encourage users to make full use of our services until the end of their billing cycle.
Refunds for Non-functionality:
We stand behind the functionality of our services. In the unlikely event that the bot does not function on your website, we will issue a refund. Please contact our customer support team with the necessary details to investigate and resolve the issue. If we confirm the non-functionality of the bot on your website, a refund will be processed.
This policy is effective as of June 2023. We reserve the right to change this refund policy at any time. All changes will be posted here and your continued use of our service signifies your agreement to these changes.
If you have any questions or concerns about our refund policy, please contact us at [email protected].
Your satisfaction is our primary goal.